Important Information for Customers Registering New Domains
We have been writing some articles in the past giving tips on choosing the right domain name, what happens if the domain expires and so on. However, we have missed a VERY VERY IMPORTANT ADVICE for our customers and for people in general.
Generally customers get their domains registered through intermediaries who normally handle their IT work. This intermediary may be your office staff or an external outsourced solutions provider. In the haste of things the business owner normally just specifies the domain name to be booked. This intermediary goes ahead with the domain registration by registering the domain name with either his own credentials or with some dummy credentials. Everything seems fine TILL
1. Either this staff leaves your organisation
2. The outsourced company goes out of business
3. You plan to switch your provider.
It is at this juncture the new vendor requires information about your domain account with the registrar. Under normal circumstances the domain registrar will entertain requests from the Administrative Contact specified for the domain name which in this case would have been your staff who has already quit or the outsourced company which is either out of business or would normally be non-supportive since you plan to switch providers.
We have in our experience seen 100s of such cases and hence would like to advise all our customers to provide the correct contact details while registering your domain name. This is VERY VERY IMPORTANT as in most of such cases we have had either a very difficult time in obtaining this information or the customer has had to change his domain name.
Your domain is your business. So please do not jeopardise your own business in the hands of either your staff or your vendor. Give complete and correct registration details.
If the registration details require a change during the tenure of domain validity, then please advise your staff / vendor to make the requisite changes to the domain record and ensure this is done. The process of verification is very simple. Just go to any WHOIS service like http://domains.tradebooster.com/domain.php?action=whois and check the details of your domain record.
Please safeguard your business. Do not lose your domain due to this small issue.
In case you require any assistance from us on the same, please feel free to contact us on +91-9213943166 or support@tradebooster.com or http://www.tradebooster.com/contact-us.
