13 September 2009 ~ 1 Comment

Mail Error – 0×800ccc91

FAQs Web Hosting Articles

Symptom

There was a problem logging onto your mail server.
Your UserName was rejected. Account: ‘mail.yourdomainname.com’, Server: ‘pop3.norton.antivirus’, Protocol: POP3, Server Response: ‘-ERR’, Port: 110, Secure(SSL): No, Server Error: 0×800CCC90

Error Number: 0×800CCC91

Solution

This error message is caused by the fact that you have set an anti virus program, in this case Norton AntiVirus, to scan all emails automatically.

Changing the settings within Outlook Express will not solve this issue. You need to go to Norton and change the settings there.

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One Response to “Mail Error – 0×800ccc91”

  1. DoggyLover1988 16 December 2009 at 2:00 am Permalink

    Thanks! I have been looking for this information all day now. My pc is not running like used to and I need to figure out how to fix it quickly. I have bookmarked your post so others can find it to on reddit.

    Reply

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