Mail Error – 0x800CCC0D/E
Symptom
You may get one of the following error messages;
The connection to the server has failed. Account: ‘mail.yourdomainname.com’, Server: ‘mail.yourdomainname.com’, Protocol: POP3, Port: 110, Secure(SSL): No, Socket Error: 10061, Error Number: 0x800CCC0E
The host ‘mail.yourdomainname.com’ could not be found. Please verify that you have entered server name correctly. Account:’yourname’, Server ‘mail.yourdomainname.com; protocol: POP3, Port:110′Secure(SSL):No, Socket Error:11001,Error Number 0x800CCC0D.
Solution
If you have not changed anything since the last time you checked / sent mail, do not adjust your settings simply close Outlook Express, reopen it and try again later.
If this has not resolved your problem you need to check your Outlook Express settings, making sure that the POP3 and SMTP servers are set to mail.yourdomainname.com, and that your full user name and password are correct.
Then test your connection by following this procedure.
Click the Start button then RUN type in cmd on (Windows NT/2000/XP) or Command (Windows 95/98/ME). This will open a new command prompt window, with white text on a black screen.
Type in the following exactly as it appears.
telnet mail.yourdomainname.com 110 and then click the Enter key on your keyboard. You will then be connected to the email server.
Type in USER followed by your email address e.g. USER username@yourdomainname.com and then click the Enter key. You will then get a message +OK
Please enter your pass, with the PASS command
Type in PASS followed by your password e.g. PASS us1234 and click the Enter key. If it is correct, you will get an OK Well done message.
If you can do this, you have connected to our server and so the problem lies somewhere with Outlook Express.
If you can’t get in this way either, it could be that your password has been reset by your system administrator or it has somehow become corrupted. Try contacting your system administrator for a password reset or call us on +91-9213943166 for assistance. Try again.
If this does not resolve your problem are you running anti virus software or firewalls? If so disable them and try again.
If the problem has vanished, configuration of these products could be the problem, particularly if they are set to automatically scan incoming and outgoing email.
NOTE: Windows XP has a firewall built into the operating system which you can disable by selecting there too and try again.
The basic checks have now been completed. If you are still getting this error message then please contact us on +91-9213943166 for assistance on the same.
information are helpful………
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