Mail Bouncing – Domain Size Limit Exceeded
Problem:
Mails are bouncing back from user accounts on your domain even though individual mailboxes are empty. The error is “Domain Size Limit Exceeded”.
Solution:
Domains are always setup under a particular hosting package which gives you XXX MB of email space for your domain in totality. Most of the hosting packages limit individual mailboxes to XX MB of email space per mailbox. However, some users prefer to leave the email space per mailbox to unlimited. In such a scenario if one user mailbox or a few mailboxes take up the entire space for your hosting package (because of unlimited space per mailbox), other users whose mailbox is completely empty would also not be able to receive emails since your total domain email space quota is full. The sender would receive a message back from our server stating the error message “Domain Size Limit Exceeded”. We strongly encourage that you restrict indvidual mailbox sizes to a desired size so that the problem is limited to an individual mailbox and not the entire domain.
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