Archive | Customer Notifications
Important Notification for .IN Domain Names
The .IN registry has changed Renew Grace Period for all .IN Domain Names from 40 days to 15 days. This implies that if you own a .IN domain name, you will now get only 15 days grace to renew the domain name after its date of expiry. The domain shall thereafter be placed in Redemption Period and the cost of restoring the domain name during Redemption shall be 10X the price of 1 year renewal.
Please note that this new policy of 15 days applies only to .IN Domain Names expiring on or after the 14th of January, 2010. All .IN Domain Names that have expired before this date will continue to have a Renew Grace Period of 40 days.
So, if you own a .IN domain name and would like to renew the same, please do get in touch with our support staff at support@tradebooster.com or call us at +91-9310052735 or visit our online hosting portal at http://www.tradebooster.com/hosting to renew your domain online.
Another First from Tradebooster
Dear Customers and Visitors,
I take this opportunity in Wishing you a very Happy and Prosperous New Year 2010.
Carrying on with our trend setting tradition in the Industry, Tradebooster has become the First and Only Hosting Company in India to offer monthly, quarterly, semi-annual and annual billing cycles for Web Hosting Packages. So now you can actually pay-as-you-go for your web hosting packages just as you do for your other monthly expenses. Our advanced and sophisticated billing system will raise an invoice automatically 5 days prior to the expiry of your billing cycle. What’s more, you can pay for this invoice either online or offline as per your accounting requirements. If you choose to pay online for your invoice you have the following options:
1. Credit Card Payment – Pay via Visa, American Express, Diners Club International and JCB. Unfortunately, we do not accept MasterCard, as they have changed their regulations and the kind of services offered by us are not covered by MasterCard India.
2. Debit Card Payment – Pay via your Debit Card of Axis Bank, Barclays, Canara Bank, Citibank, Corporation Bank, Cosmos Bank, Deutsche Bank, HDFC Bank, ICICI Bank, Indian Overseas Bank, ING Vysya Bank, Karur Vysya Bank, Kotak Mahindra Bank, Punjab National Bank, Standard Chartered Bank, State Bank of India, Union Bank of India and Yes Bank.
3. NetBanking – Pay via your Internet Enabled Bank account with Axis Bank, Bank of Bahrain and Kuwait, Bank of Baroda, Bank of India, Bank of Maharashtra, Canara Bank, Corporation Bank, Citibank, City Union Bank, Deutsche Bank, Federal Bank, HDFC Bank, ICICI Bank, Indus Ind Bank, IDBI Bank, Jammu & Kashmir Bank, Karnataka Bank, Karur Vysya Bank, Kotak Mahindra Bank, Laxmi Vilas Bank, Oriental Bank of Commerce, Punjab National Bank, The Bank of Rajasthan, Royal Bank of Scotland, South Indian Bank, State Bank of India, State Bank of Hyderabad, State Bank of Indore, State Bank of Travancore, Syndicate Bank, Union Bank of India, Vijaya Bank, Yes Bank.
4. Mobile Payment – Pay via Paymate, SBI FreedoM.
5. Cash Card Payment – Pay via ITZ Cash
If you choose to pay offline, you can always send in your payments addressed to “Total Internet Solutions Pvt. Ltd.”.
So now, go ahead and just concentrate on your business and leave your web host worries to us. We are there to take care of your web hosting and email service requirements 24×7.
Happy Hosting 
Control Panel Password for your domain
The domain registrar that we use has changed its password policy. So the passwords provided to you previously for the domain control panel would no longer work. In order to obtain a new password for your Domain Control Panel follow the steps below:
1. Go to http://domains.tradebooster.com
2. Click on the Login link in the box to the top right.
3. Click on the forgot password link in new login box that opens
4. On the next screen, input your registered email address and click the submit button.
This would reset your password and the new password would be emailed to your registered email address.
In case you no longer use your registered email or do not have access to it, then please contact our Technical Support team at support@tradebooster.com or call us on +91-9310052735.
Paynova Payment Module for Zen Cart
A lot of our customers switched to Paynova payment gateway due to its low fee and 7 days settlement period. Since we have a dedicated team working on Zen Cart, we started searching for a free / paid Paynova payment module for Zen Cart. However, all that we could find were forum posts asking for assistance on this subject.
Taking this as a clue, our development team started building a Paynova Payment Module for Zen Cart. We are now proud to announce a commercial release of our Paynova Payment Module for Zen Cart.
Interested people can contact our sales team on:
Email: sales@tradebooster.com
Skype: tradebooster
Phones:
+1-617-274-8270
+91-9910001327
ISPs complying with ASTA Guidelines
Reliance has started to comply with the world standards in securing email communications, specifically to the guidelines prescribed under the Anti Spam Technical Alliance (ASTA) founded by Microsoft, Yahoo, AOL and other major service providers. Basically this would prevent unauthenticated emails by spyware / spamware, originating from your desktop. Very soon other Indian ISPs would follow suit.
As you are aware emails are classified as spam on the basis of IP address blacklists maintained by third party non profit organizations. Bulk unsolicited emailing by spamware / adware software installed on desktops lead to this IP blacklisting.
Complying with the above said ASTA standard will ensure that your emails are not classified as spam.
Adware / viruses / hackers use port 25 to send / relay emails over the internet. ASTA recommends ISPs to block port 25 for its dynamic IP customers.
Email sending issues have been reported to us by users of Reliance Data Cards. So if you are experiencing ONLY sending issues with your ISP follow the steps below to switch to SSL based communication with our server. This facility has now been tested on ALL our servers, including Linux and Windows.
Outlook Express Settings
1. From the “Tools” menu, select “Accounts.”
2. Select your “Email Service Provider account” and click the “Properties” button.
3. Click the “Advanced” tab.
4. Next to “Outgoing server (SMTP),” change port 25 to 465.
5. Click “Apply,” then click “OK” and “Close.”
Microsoft Outlook 2002 (XP) and 2003 Settings
1. From the “Tools” menu, select “E-mail Accounts.”
2. Select “View or Change existing email accounts” and click “Next.”
3. Select your “Email Service Provider Account” and click the “Change” button.
4. Next, click “More Settings.”
5. Click the “Advanced” tab.
6. Next to “Outgoing server (SMTP),” change port 25 to 465.
7. Click “OK,” then click “Next” and “Finish.”.
Outlook 2007 Settings
1. From the “Tools” menu, select “Account Settings.”
2. Select “Email Service Provider Account” and click the “Change” button above it.
3. Select your “Email Service Provider Account” and click the “Change” button.
4. Next, click “More Settings.”
5. Click the “Advanced” tab.
6. Next to “Outgoing server (SMTP),” change port 25 to 465.
7. Click “OK,” then click “Next” and “Finish.”.
If you are not using any of the above email clients, please contact our support team at +91-9213943166 or send an email to support@tradebooster.com.
Happy New Year 2009
The entire team at Tradebooster wishes all its customers a very Happy New Year 2009.
So what’s new at Tradebooster in 2009.
1. We have re-done our customer support site with now multiple operators answering technical support queries 24×7.
2. To track the efficiency of our customer support process we have launched a new initiative wherein our Managing Director writes personally to a customer requesting feedback on the support experience with our Customer Support Staff. Its a very small form which would take NOT even 5 minutes to fill up. We urge all customers to kindly spare this time in giving us valuable feedback.
3. We’ve gone closer to our overseas customers with local numbers in the following countries:
United States, North America
+1-617-274-8270
United Kingdom, Europe
+44-20-3239-0160
Hong Kong, Far East
+852-8197-4780
We thank all our customers for the faith they have shown in our services till now and look forward to their continued patronage.
Welcome to the Tradebooster Blog!
Dear Customers,
On behalf of our entire staff we would like to welcome you to the Official Blog of Tradebooster.
Our business future depends upon the satisfaction of customers like you. Rest assured that we strive everyday to provide you with the fastest, most efficient and reliable service in the industry.
Over our last 8 years of operations we have gained tremendous exposure and experience in the web hosting industry. We have seen umpteen number of companies come up, do great business and then close down due to their focus on competing on price. We have over this period established the reputation of a reliable and trust worthy hosting partner for our clients since our focus has always been SERVICE and NOT PRICE.
The idea behind coming up with an official blog was to keep you informed about the latest happenings at Tradebooster and the Internet Industry in general viz. Domains, Web Hosting, Web Solutions, Web Design, Web Development. Please do feel free to post your comments on this blog. It would help us understand your expectations and further improve our levels for service.
Thank you.
Samrat & Sarika Yadav
Directors
Total Internet Solutions Pvt. Ltd.
