Reliance has started to comply with the world standards in securing email communications, specifically to the guidelines prescribed under the Anti Spam Technical Alliance (ASTA) founded by Microsoft, Yahoo, AOL and other major service providers. Basically this would prevent unauthenticated emails by spyware / spamware, originating from your desktop. Very soon other Indian ISPs would follow suit.
As you are aware emails are classified as spam on the basis of IP address blacklists maintained by third party non profit organizations. Bulk unsolicited emailing by spamware / adware software installed on desktops lead to this IP blacklisting.
Complying with the above said ASTA standard will ensure that your emails are not classified as spam.
Adware / viruses / hackers use port 25 to send / relay emails over the internet. ASTA recommends ISPs to block port 25 for its dynamic IP customers.
Email sending issues have been reported to us by users of Reliance Data Cards. So if you are experiencing ONLY sending issues with your ISP follow the steps below to switch to SSL based communication with our server. This facility has now been tested on ALL our servers, including Linux and Windows.
Outlook Express Settings
1. From the “Tools” menu, select “Accounts.”
2. Select your “Email Service Provider account” and click the “Properties” button.
3. Click the “Advanced” tab.
4. Next to “Outgoing server (SMTP),” change port 25 to 465.
5. Click “Apply,” then click “OK” and “Close.”
Microsoft Outlook 2002 (XP) and 2003 Settings
1. From the “Tools” menu, select “E-mail Accounts.”
2. Select “View or Change existing email accounts” and click “Next.”
3. Select your “Email Service Provider Account” and click the “Change” button.
4. Next, click “More Settings.”
5. Click the “Advanced” tab.
6. Next to “Outgoing server (SMTP),” change port 25 to 465.
7. Click “OK,” then click “Next” and “Finish.”.
Outlook 2007 Settings
1. From the “Tools” menu, select “Account Settings.”
2. Select “Email Service Provider Account” and click the “Change” button above it.
3. Select your “Email Service Provider Account” and click the “Change” button.
4. Next, click “More Settings.”
5. Click the “Advanced” tab.
6. Next to “Outgoing server (SMTP),” change port 25 to 465.
7. Click “OK,” then click “Next” and “Finish.”.
If you are not using any of the above email clients, please contact our support team at +91-9213943166 or send an email to support@tradebooster.com.
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